Watermark Detection API Guide
Watermark detection analyzes each frame of the video to detect the original watermark pattern and decrypts the data with the secret key used at the time of insertion. If the watermark payload is found through the detection process, the session database finds the session information whose key value is the payload and reports it as the detection result.
sequenceDiagram participant A as Service site participant B as DoveRunner service A ->> B: Suspicious content Note right of B: Detect watermark (payload) B -->> B: Analyze video frames opt Watermark detected Note right of B: Session database B -->> B: Find session data end B ->> A: Report detection result
Requirements for Detection
Section titled “Requirements for Detection”The detailed requirements for watermark detection are as follows:
Item | Description |
---|---|
Minimum video length | In order to detect watermarks, continuous recorded video without repeating sections with a length of at least 5 minutes is required |
Video quality | At least 480p with 1Mbps is required for detection. 720p or higher quality recommended |
Video stability | Requires fixed recorded video without shaking. Undetectable if the screen is shaken due to shooting with a handheld camera or smartphone |
Buffering or freezing | There must be a section that was played normally without buffering or screen freezing for at least 5 minutes |
DoveRunner HTTP API Specification
Section titled “DoveRunner HTTP API Specification”The HTTP API requests used by the DoveRunner service follow the specifications below.
Please find the API request sample code in Sample Download page.
Request
Section titled “Request”Name | Value |
---|---|
pallycon-apidata | base64 Encoding ( JSON string ) |
Request Data JSON Format
Section titled “Request Data JSON Format”{ "data":"{aes256 cbc encryption of 'API data' for each API, and base64 encoding}", "timestamp":"{yyyy-mm-ddThh:mm:ssZ}", "hash":"{sha256 hash of 'message format' in base64 string}"}
Request Data Specification
Name | Value | Required | Description |
---|---|---|---|
data | String | Y | AES encryption on the JSON string generated by the specification for each API, and the result value is input as a base64 string. |
timestamp | String | Y | Enter the time of the request at the GMT time zone in “yyyy-mm-ddThh: mm: ssZ” format. |
hash | String | Y | Enter the hash value generated according to the following specification. |
AES256 Encryption
Aes256 encryption / decryption processing is performed as below using the site key value issued when joining DoveRunner service. (Check DoveRunner Console site)
- mode : CBC
- AES key : 32 byte (Site key issued from DoveRunner Console site)
- AES IV : fixed 16 byte (0123456789abcdef)
- padding : pkcs7
SHA256 message Format
The input value of the SHA256 hash is a combination of the following strings.
[site access key] + [site_id] + [json.data] + [json.timestamp]
- site access key: It is the access key value that is issued when creating DoveRunner cloud service site. It can be checked on the DoveRunner Console page.
- The resulting value of the sha256 hash function must be input to the base64 function as a binary data, not as a string.
JWT Authorization Specification
Section titled “JWT Authorization Specification”You can call the Session API by setting the data issued through the token api in the Authorization
header.
Authentication Token
Section titled “Authentication Token”When calling the Session API, you need to set an authentication token issued by the process below.
Step 1: Generate the base64 encoded Authorization parameter
- Navigate to Base64 Enc/Dec page on DoveRunner DevConsole.
- While
Encrypt
option is selected, enter theAccountID:AccessKey
value in the left text field. - Base64 encoded output will be displayed as the screenshot below.
- Copy the output value to use in the next step.
You need to input the
AccountID
andAccessKey
values for your DoveRunner service account.
Step 2: Use the parameter value to generate the Authorization token.
Call the token API URL with base64 encoded value in the Authorization
request header.
- URL: https://api.pallycon.com/api/token/[SITE_ID]/
- Method: GET
Path Parameter
Section titled “Path Parameter”Parameter | Format | Description |
---|---|---|
siteId | four alphanumeric characters | Your DoveRunner Site ID shown on Console |
Request Header
Section titled “Request Header”Name | Description |
---|---|
Authorization | Basic Auth : Basic base64encode(accountId:accessKey) |
Sample Request
GET /api/v2/token/DEMO HTTP/1.1Authorization: basic authInfoHost: watermark.pallycon.com
Response Data Fields
Section titled “Response Data Fields”Field Name | Type | Info |
---|---|---|
error_code | String | error code |
error_message | String | error message |
data.token | String | api auth token |
Sample Response
HTTP/1.1 200 OKContent-Type: application/json;charset=UTF-8Content-Length: 112{ "error_code" : "0000", "error_message" : "Success.", "data" : { "token" : "Bearer valid-token" }}
API Request Header
Section titled “API Request Header”You can call the Session API by setting the data issued through the token api in the authorization header.
Common Response Specifications
Section titled “Common Response Specifications”Response Status
HTTP Status Code | Description |
---|---|
Error code | Description |
401 | Incorrect JWT Token specification or user information not found |
403 | You do not have permission to use the API. |
200 | Success |
Response Data Fields
Key | type | Value |
---|---|---|
error_code | String | 0000: Success / Other values indicate failure |
error_message | String | Error message |
data | Json | Api result |
Detection request registration API using URL
Section titled “Detection request registration API using URL”This API is for requesting a watermark detection using url.
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/url
- method : POST
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "title": "title", "file_path": "aaa.mp4", "demo_contents": false}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
title | String | Y | Content title |
file_path | String | Y | Download link for detection target video |
demo_contents | Boolean | N | DoveRunner demo contents flag. default: false |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "{error code}", "error_message": "{error message}", "detection_id": "detection id",}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
detection_id | Number | ID for the detection request generated by DoveRunner system |
Detection request registration API using URL (live)
Section titled “Detection request registration API using URL (live)”This API is for requesting a watermark live detection using url.
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/live
- method : POST
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "title": "title", "file_path": "https://example.cdn.com/live/stream/playlist.m3u8", "demo_contents": false}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
title | String | Y | Content title |
file_path | String | Y | HLS (.m3u8) live stream manifest URL |
demo_contents | Boolean | N | DoveRunner demo contents flag. default: false |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "{error code}", "error_message": "{error message}", "detection_id": "detection id"}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
detection_id | Number | ID for the detection request generated by DoveRunner system |
Signed url issuance API for requesting detection by file upload
Section titled “Signed url issuance API for requesting detection by file upload”A detection request can also be requested by uploading a file directly. This is an api that issues AWS S3 signed url for file upload. When uploading a file to the issued url, a detection request is made.
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/token
- method : POST
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "title": "title", "file_extension": "mp4", "demo_contents": false}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
title | String | Y | Content title |
file_extension | String | Y | File extension (mp4, mkv, mov) |
demo_contents | Boolean | N | DoveRunner demo contents flag. default: false |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "error code", "error_message": "error message", "upload_url": "upload url"}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
upload_url | String | Signed url that can be uploaded for 1 minute |
File upload sample (curl)
Section titled “File upload sample (curl)”curl -v --upload-file {filename.mp4} {signed upload url}
Receiving Detection List
Section titled “Receiving Detection List”This API is for getting watermark detection list and each result.
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/list
- method : GET
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "search_keyword": "{search keyword}", "search_condition": "{search condition}", "detect_status": "FD001", "from": "{YYYY-MM-DD'T'hh:mm:ss'Z'}", "to": "{YYYY-MM-DD'T'hh:mm:ss'Z'}", "page_unit": "{long value}", "page_index": "{long value}", "time_zone": "{hh:mm}", "site_id": "{site id}", "req_types": ["url", "file", "stream"]}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
search_keyword | String | N | Keyword for search condition |
search_condition | String | N | Search condition (title or detection ID). default: title |
detect_status | String | N | Detection status code (FD001 ~ FD005) |
from | String | N | Creation time search condition |
to | String | N | Creation time search condition |
page_unit | Int | N | Number of search items. default : 25 |
page_index | Int | N | Page index. default : 1 |
time_zone | String | N | Time zone |
site_id | String | N | Site id |
req_types | Array | N | Search condition (type: url, file, stream) |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "{error code}", "error_message": "{error message}", "total_count": "total count", "time_zone": "{hh:mm}", "data": [{ "detection_id" : "{detection id}", "site_id" : "{site id}", "title": "{title}", "demo_contents": "{demo contents}", "detect_status" : "{detect status}", "file_id" : "{file id}", "file_path": "{file path}", "region_code": "{region code}", "service_code": "{service code}", "wm_key": "{wm key}", "wm_data": "{wm data}", "reg_date" : "{register date}", "update_date": "{update date}" }]}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error Message |
totla_count | String | totla list count |
time_zone | String | Time Zone |
data.detection_id | Number | Detection ID |
data.site_id | String | Site ID |
data.title | String | Content title |
data.demo_contents | String | DoveRunner demo contents flag |
data.file_id | Number | Anti-Piracy: Takedown ID, FWM Service: Detection target file ID |
data.file_path | String | file path |
data.region_code | String | region code |
data.service_code | String | product code(DWM-PD006, FWM-PD002) |
data.wm_key | String | fwm -fwm key, dwm - dwmId |
data.wm_data | String | fwm -fwm data, dwm - recipient |
data.reg_date | String | registration date |
data.update_date | String | update date |
Receiving Detection Detail
Section titled “Receiving Detection Detail”This API is for getting watermark detection detail.
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/detail
- method : GET
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "detection_id": "{detection id}", "site_id": "{site id}"}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
detection id | Number | Y | detection ID |
site_id | String | N | site ID |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "{error code}", "error_message": "{error message}", "data": { "detection_id" : "{detection id}", "site_id" : "{site id}", "title": "{title}", "req_type": "{req_ ype}", "demo_contents": "{demo contents}", "detect_status" : "{detect status}", "file_path": "{file path}", "file_id" : "{file id}", "service_code": "{service code}", "wm_key": "{wm key}", "wm_data": "{wm data}", "wm_seed_key": "{wm seed key}", "error_code": "{error code}", "error_message": "{error message}", "reg_date" : "{register date}", "update_date": "{update date}" }}
esponse Data Specification
Section titled “esponse Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error Message |
data.detection_id | Number | detection ID |
data.site_id | String | Site ID |
data.title | String | Content title |
data.req_type | String | detection request type(url, file) |
data.demo_contents | String | DoveRunner demo contents flag |
data.detect_status | String | detection status code(FD001 ~ FD005) |
data.detect_progress_status | String | detection progress status code(FD100 ~ FD700) |
data.file_id | Number | Anti-Piracy: Takedown ID, FWM Service: Detection target file ID |
data.file_path | String | file path |
data.service_code | String | product code(DWM-PD006, FWM-PD002) |
data.wm_key | String | fwm -fwm key, dwm - dwmId |
data.wm_data | String | fwm -fwm data, dwm - recipient |
data.wm_seed_key | String | only ADMIN |
data.reg_date | String | update date |
data.update_date | String | registration date |
data.error_code | String | internal error code |
data.error_message | String | initernal error description |
Request Detection Stop
Section titled “Request Detection Stop”request detection stop API
- url : https://api.pallycon.com/api/v2/detect/[SITE_ID]/[SERVICE_CODE]/stop
- method : PUT
- content type : application/json;charset=UTF-8
Path Varibales
Section titled “Path Varibales”variable | description |
---|---|
SITE_ID | SITE ID |
SERVICE_CODE | product code in detection service request. FWM - PD002, DWM - PD006. default: PD002 |
API Data JSON Format
Section titled “API Data JSON Format”{ "detection_id": "{detection id}"}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
detection id | Number | Y | detection ID |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "{error code}", "error_message": "{error message}", "data": "{detection id}"}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error Message |
data | Number | Detection ID |
Session Revocation Notification API
Section titled “Session Revocation Notification API”Configure AWS SNS notifications for session revocation events. This feature allows you to receive automatic notifications when a watermark is detected and sessions need to be revoked.
Path Variables
Section titled “Path Variables”All Session Revocation Notification APIs use the following path variables:
Variable | Description |
---|---|
SITE_ID | Your DoveRunner Site ID (four alphanumeric characters) |
NOTI_ID | Notification ID (used in detail, update, and delete operations) |
Register Notification
Section titled “Register Notification”Register AWS SNS notification for session revocation events.
- url : https://api.pallycon.com/api/v2/noti/detect/[SITE_ID]
- method : POST
- content type : application/json;charset=UTF-8
API Data JSON Format
Section titled “API Data JSON Format”{ "noti_name": "my_revoke_notification", "aws_arn": "arn:aws:sns:ap-northeast-2:123456789012:example-sns", "aws_access_key": "AKIAEXAMPLEKEY123", "aws_secret_key": "wJalrXUtnFEMI/K7MDENG/bPxRfiCYEXAMPLEKEY"}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
noti_name | String | Y | Notification name |
aws_arn | String | Y | AWS ARN |
aws_access_key | String | Y | AWS access key |
aws_secret_key | String | Y | AWS secret key |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "0000", "error_message": "Success.", "data": { "noti_id": 1 }}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
data.noti_id | Number | Notification ID |
Get Notification List
Section titled “Get Notification List”Retrieve all registered notification lists for the site.
- url : https://api.pallycon.com/api/v2/noti/detect/[SITE_ID]
- method : GET
- content type : application/json;charset=UTF-8
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "0000", "error_message": "Success.", "data": { "total_count": 1, "noti_list": { "noti_id": 1, "noti_name": "my_revoke_notification", "aws_arn": "arn:aws:sns:ap-northeast-2:123456789012:example-sns", "reg_time": "2025-07-20T09:00:00", "update_time": "2025-07-21T13:00:00" } }}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
data.total_count | Number | Number of notifications |
data.noti_list.noti_id | Number | Notification ID |
data.noti_list.noti_name | String | Notification name |
data.noti_list.aws_arn | String | AWS ARN |
data.noti_list.reg_time | String | Registration date (UTC) |
data.noti_list.update_time | String | Update date (UTC) |
Get Notification Detail
Section titled “Get Notification Detail”Retrieve details of a specific notification.
- url : https://api.pallycon.com/api/v2/noti/detect/[SITE_ID]/[NOTI_ID]
- method : GET
- content type : application/json;charset=UTF-8
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "0000", "error_message": "Success.", "data": { "noti_id": 1, "noti_name": "my_revoke_notification", "aws_arn": "arn:aws:sns:ap-northeast-2:123456789012:example-sns", "reg_time": "2025-07-20T09:00:00", "update_time": "2025-07-21T13:00:00" }}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
data.noti_id | Number | Notification ID |
data.noti_name | String | Notification name |
data.aws_arn | String | AWS ARN |
data.reg_time | String | Registration date (UTC) |
data.update_time | String | Update date (UTC) |
Update Notification
Section titled “Update Notification”Update an existing notification configuration.
- url : https://api.pallycon.com/api/v2/noti/detect/[SITE_ID]/[NOTI_ID]
- method : PUT
- content type : application/json;charset=UTF-8
API Data JSON Format
Section titled “API Data JSON Format”{ "noti_name": "updated_notification", "aws_arn": "arn:aws:sns:ap-northeast-2:123456789012:updated-sns", "aws_access_key": "AKIAEXAMPLEKEY456", "aws_secret_key": "wJalrXUtnFEMI/K7MDENG/bPxRfiCYEXAMPLEKEY"}
API Data Specification
Section titled “API Data Specification”Key | type | required | description |
---|---|---|---|
noti_name | String | N | Notification name |
aws_arn | String | N | AWS ARN |
aws_access_key | String | N | AWS access key |
aws_secret_key | String | N | AWS secret key |
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "0000", "error_message": "Success.", "data": { "noti_id": 1 }}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
data.noti_id | Number | Notification ID |
Delete Notification
Section titled “Delete Notification”Delete a registered notification.
- url : https://api.pallycon.com/api/v2/noti/detect/[SITE_ID]/[NOTI_ID]
- method : DELETE
- content type : application/json;charset=UTF-8
Response Data JSON Format
Section titled “Response Data JSON Format”{ "error_code": "0000", "error_message": "Success.", "data": { "noti_id": 1 }}
Response Data Specification
Section titled “Response Data Specification”Key | type | description |
---|---|---|
error_code | String | 0000 : Success, Other codes: Error |
error_message | String | Error message |
data.noti_id | Number | Notification ID |
Status and Error Codes
Section titled “Status and Error Codes”Detection Status Codes
Section titled “Detection Status Codes”Status Code | Description |
---|---|
FD001 | Ready |
FD002 | Downloading |
FD210 | Download started |
FD220 | Download completed |
FD003 | Detecting |
FD311 | Auto-detection started |
FD312 | Auto-detection completed |
FD321 | Manual detection started |
FD322 | Manual detection completed |
FD004 | Completed |
FD400 | Completed (progress) |
FD005 | Detection canceled |
FD510 | Cancel requested |
FD520 | Cancel completed |
FD006 | Error |
FD600 | Error (progress) |
FD700 | Failed (progress) |
Detection Error Codes
Section titled “Detection Error Codes”Error Code | Description | Cause | Solution |
---|---|---|---|
A1000 | API parameter error | he parameter of the API URL is null or an invalid value was entered. | Follow the API guide and enter the correct parameters to call again. |
A1003 | Site ID value not found | The site ID is missing or an incorrect value was entered in the API parameter. | Check and apply the correct site ID (four-digit alphanumeric) value on the DoveRunner Console site. |
A1006 | Site key decryption failed | The data part of pallycon-apidata was encrypted with the wrong site key. | Check and apply the correct site key value on the DoveRunner Console site. |
A1007 | Hash verification failed | The hash value of the API request data was generated incorrectly. | Apply the correct hash value by referring to the API guide document. |
A1108 | Not Service Status | Service is not used. | Request to Service. |
A2022 | Failed to make kafka message | kafka message is not made. | Create a ticket on our Helpdesk to ask for support. |
A2131 | Not Find to DDB | DDB is not connected. | Create a ticket on our Helpdesk to ask for support. |
A2132 | Failed to trial pack count update | Internal server error. | Create a ticket on our Helpdesk to ask for support. |
A4001 | Not support to Service code. | There is no session data stored in our database for the watermark payload. | Create a ticket on our Helpdesk to ask for support. |
A4002 | Failed to register to detect request | Service code is not supported. | Try supported Service code(FWM, DWM) |
A4005 | Required value is invalid : file_path | The filepath parameter in detection request is null or empty string. | Check your detection request and input the missing parameter. |
A4006 | Failed to update detect status | Internal server error. | Create a ticket on our Helpdesk to ask for support. |
A4007 | Failed to register watermark key | Internal server error occurred when DoveRunner’s support engineer registers the result of the manual watermark detection. | Create a ticket on our Helpdesk to ask for support. |
A4008 | Failed to send update status notification | Internal server error occurred after updating detection status, failed to send email to user / admin of the detection result. Or failed to send slack messages to DoveRunner Channel. | Create a ticket on our Helpdesk to ask for the detection status. |
A4009 | Cannot find detect information | The detect request data is missing due to an internal server error. | Try registering detection request again. If same error arise, create a ticket on our Helpdesk to ask for support. |
A4010 | Cannot find detect key | The detect key is missing due to an internal server error. | Try registering detection request again. If same error arise, create a ticket on our Helpdesk to ask for support. |
A4011 | Failed to send Slack notification message | Failed to send slack messages to DoveRunner Channel. | Customers don’t need to do anything about this error. |
A4012 | Failed to update detect info | Internal server error occurred during detecting process. | Create a ticket on our Helpdesk to ask for support. |
A4013 | Failed to send Mail message | Failed to start auto detection process. | Create a ticket on our Helpdesk to ask for support. |
A4015 | Exceed to trial detection count | Max Detection count(2) is exceed in trial. | Try to request trial again. |
A4016 | Failed to get dwmId list | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4017 | Failed to get max dwm Id | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4018 | Failed to detection list count | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4019 | Exceed to detection count | Max Detection count is exceed each service. | Try to reset detection count. |
A4020 | Failed to get detection detail in update | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4021 | Failed to get detection detail in stop | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4022 | Failed to get detection detail in download file | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4023 | Invalid file extension | File Extension(mp4, mpk, mov) is not supported. | Try to check the valid File extension(mp4, mkv, mov) |
A4025 | Updating is not possible with past status values | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4026 | Fail to access Video File from S3 | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4027 | Fail to access Log Files from S3 | Internal server error occurred during detecting process | Create a ticket on our Helpdesk to ask for support. |
A4028 | Job termination failure | Cannot stop job that is already finished | Check job status and only request stop for jobs in progress |
A4029 | Session revocation notification duplicate registration | Only one notification can be registered per site | Delete existing notification before registering new one or modify existing |
A4030 | Invalid AWS SNS ARN registration | Invalid AWS ARN format or not an SNS ARN | Verify AWS SNS ARN format (arn:aws:sns:region:account:topic) |
A4032 | AWS SNS connection failure | Notification configuration not found | Verify notification ID and site ID, then request with correct information |
A4033 | SNS notification registration failure | Failed to connect to AWS SNS | Check AWS credentials, region settings, and network connectivity |
A4034 | SNS notification registration failure | Internal server error during notification registration | Create a ticket on our Helpdesk to ask for support. |
A4035 | SNS notification update failure | Internal server error during notification update | Create a ticket on our Helpdesk to ask for support. |
A4036 | SNS notification deletion failure | Internal server error during notification deletion | Create a ticket on our Helpdesk to ask for support. |
A7008 | Fail to parsing Pallycon API DATA | pallycon-apidata value is invalid. | Follow the API guide and enter the correct pallycon-apidata parameters to call again. |
A9001 | Token value is invalid | jwt token value is invalid. | Enter the basic token format. |
A9002 | Token payload value is invalid | jwt token payload value is invalid. | |
A9008 | Account information not available | 사용자 게정이 정확하지 않습니다. | Check user information. |
Error Codes for Detection Failure
Section titled “Error Codes for Detection Failure”Error Code | Descriptions |
---|---|
D000 | Etc (undefined detection failure error) |
D001 | Failed to download file. |
D002 | The length of the video is less than 5 minutes. |
D003 | The video codec should be H.264 or H.265. |
D004 | The resolution is below 480P. |
D005 | Bitrate is less than 1 Mbps. |
D006 | Not enough video quality and resolution for watermark detection. |
D007 | The screen is shaking. |
D008 | Too much buffering occurred. |
D009 | The video should not be repeated. |
D010 | The Extension should be in [.mp4, .mkv, .mov] |
D011 | Failed to get the media specification. |
D012 | Invalid key list data. |
D013 | Invalid fwmKey data. |